The last few days have been worrying for major Wall Street investors, especially after the publication of a Citrini Research report outlining hypotheses about how artificial intelligence (AI) could transform payment methods. The result has been a drop in the shares of major banks since Monday, February 23rd.

But for Jamie Dimon, CEO of JP Morgan, the fear is exaggerated. "In my opinion, we will be winners. Our strategy has always been to use technology to do a better job for clients, and we are very good at it," said the banker during a meeting with investors in New York.

JPMorgan was among the institutions whose shares were impacted this week due to concerns about the advancement of AI in the financial sector. In the last five days, for example, the bank's shares on the New York Stock Exchange suffered a 4.5% drop in value.

On Monday, February 23, American Express shares fell by about 7%, while Citigroup and Morgan Stanley declined by 4%. Mastercard shares, in turn, depreciated by 6%, and Visa shares by 4%.

Despite the optimistic tone, Dimon acknowledged that there are a large number of competitors, mainly fintechs, that have managed to achieve results superior to JPMorgan's in some segments.

“There are numerous payment companies, such as Chime, Revolut, PayPal, and Stripe . We are being outclassed in certain aspects. We need to compete on that level as well. We can't simply ignore reality,” he stated.

Precisely to more effectively confront this competition, the CEO of JP Morgan stated that the bank plans to invest US$20 billion in technology this year, an increase of US$2 billion compared to investments made last year.

In a report, UBS analyst Erika Najarian stated that the market sees financial institutions, particularly large banks, as relative winners in the financial sector due to potential disruption caused by AI.

The executive added that JP Morgan has consistently embraced technological change and that investors are “very interested in hearing their opinion not only on the productivity gains of AI, but also on its potential to drive revenue growth.”

Despite the heavy snowfall that hit New York, New Jersey, and Connecticut, Dimon did not change his plans for holding JP Morgan's Investor Day on Monday at the bank's headquarters.

A number of potential successors to Dimon, including Marianne Lake, head of the consumer unit, and the heads of commercial and investment banking, Troy Rohrbaugh and Doug Petno, sat together on stage and answered questions about the future of the largest bank in the United States.

“You may have noticed that many of our competitors now have strategies somewhat similar to ours, and I think imitation is the sincerest form of flattery,” Lake said.

Dimon, who has led the bank for 20 years, said he would remain "for a few years as CEO," but did not give further details. Last month, he had stated that he planned to stay on as chief executive of the institution for more than five years.

The bank beat Wall Street profit estimates in every quarter last year, according to data compiled by LSEG, the London Stock Exchange. The institution ended 2025 with a net profit of US$57 billion, a 2% decrease.

The bank's shares are projected to rise 34.4% by 2025, outperforming an index that tracks major U.S. banks and the overall benchmark stock index. JP Morgan's market capitalization is $801 billion.